System Upgrade - Important Information: All U1 Service Centers will be closed on Labor Day, Monday, September 1. Member Services, Online and Mobile Banking will be unavailable until the afternoon of Tuesday, September 2, 2025, when we anticipate access to be restored. Please note that Service Centers will have a delayed opening at 12:00 PM on Tuesday, September 2nd.
Keep an eye on our website for important updates. We appreciate your patience and understanding as we complete our upgrade.

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Frequently Asked Questions

Home > Resources > Frequently Asked Questions

Home > Resources > Frequently Asked Questions

Bill Pay

EMV Credit Card FAQs

Debit Card

First Time Login

General

Home Equity Loan FAQs

How to Apply for a Loan Through the U1 Mobile App

Locate Account Number Within Online Banking

Mobile Banking FAQs

ODP+ FAQs

External Funds Transfer & Money Management

Purchase Rewards

Push Notifications Setup

Quick Balance

Setting up Text Alerts

Touch ID

U1 Mobile Deposit

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News/Events

Find out the latest news, events and U1 happenings here.

 

Member Eligibility

U1 membership eligibility is available through many outlets. Find out how to become a
U1 member here.

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