Scam Alert: U1 members have received text messages from fraudsters asking to confirm specific charges and/or transactions. Do not respond or click any links in the text message. This is a scam. U1 will NEVER contact you via phone or email asking for personal or account information. Please do not give out your personal or account information if you receive a similar text or phone call. Click here for more information. 

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Frequently Asked Questions

Home > Resources > Frequently Asked Questions

Home > Resources > Frequently Asked Questions

Bill Pay

EMV Credit Card FAQs

First Time Login

General Login

Home Equity Loan FAQs

How to Apply for a Loan Through the U1 Mobile App

Locate Account Number Within Online Banking

Mobile Banking FAQs


Popmoney, External Funds Transfer & Money Management

Purchase Rewards

Push Notifications Setup

Quick Balance

Setting up Text Alerts

Touch ID

U1 Mobile Deposit

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Member Eligibility

U1 membership eligibility is available through many outlets. Find out how to become a
U1 member here.

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