Phone Spoofing

Some Universal 1 Credit Union (U1) members have received phone calls from fraudsters asking them to confirm specific charges and/or transactions. The calls appear to be coming from U1’s Office phone number: 800-543-5000. Calls are also coming from 833-735-1894

If you receive a call like this, do not respond or give out personal/account information. This is a scam. U1 will never contact members via text, call or email asking for personal or account information. It is important that members never give their account information, including credit/debit card PIN and online banking credentials, to anyone.

If you receive a similar phone call, please:

• Do not respond
• Do not send any personal or account information to the recipient
• Delete the text or ignore the phone call.

Contact U1 directly at 937-225-6800 or 800-543-5000 if you have any questions or concerns about this matter.

We take online security very seriously here at U1. Protecting your personal information is important to us and we want to make sure you stay vigilant with these types of scams. Remember, U1 will never text, call or email you asking for personal account information.

Visit our Online Security page for tips on protecting your personal information and reporting any security issues.